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Even during this historically severe pandemic, the lawyers at Mirick O’Connell pride ourselves on continuing to provide the highest level of legal representation and client service. Of course, things have changed in our office over the past 2 months. Below are some questions and answers for clients and potential clients as we navigate this crisis.

1. Is Your Office Currently Open During Normal Business Hours?

First and foremost, we are being extremely careful to abide by the recommendations of the governor, and other elected officials regarding social distancing, limiting gatherings, and staying home when possible. In order to be cautious and safe, most of our lawyers are working remotely. So, the answer is yes and no. It is not “business as usual” at our office, but we will continue to be available to our clients as we were before.

2. When and how can I Contact You?

You can contact us by phone or email any time. We will be as responsive as ever to email, and if you miss us by phone, we will get back to you as quickly as possible.

3. What Video Chat Platforms do You Offer for Clients?

Like many others, we have found that Zoom to be extremely user-friendly for remote meetings. If the client prefers, we can also use FaceTime or another service.

4. Are You Accepting new Clients?

Absolutely! We welcome your call any time to discuss a new case. While our initial meeting would not be in person, we can gather all necessary information by phone and email, and if appropriate, get right to work on the case without meeting face to face. When it is safe to do so, we would be happy to sit down in person at one of our three (3) Massachusetts offices.

5. How can I get Updates Regarding the Status of my Case or Legal Matter?

Call us! We pride ourselves on responsiveness, and that has not changed during the COVID-19 Coronavirus shutdown. Call or email your lawyer any time and we will get back to you as quickly as possible.

6. Are Courts of law Still Open in my Area? Will my Court Date be Rescheduled? What if I Can’t Come to Court Because I’m Sick or Quarantined?

Courts are open for emergency matters. Hearings on non-emergency matters are often being held by phone or video conference. Unfortunately, trials are not taking place right now. It is simply not safe to assemble jurors, court personnel, clients, and lawyers in a small space. If you need to reschedule a court date because you are sick, judges are extremely understanding.

7. Will Scheduled Depositions, Mediation, Arbitration, or Settlement Negotiations Occur as Planned?

As a larger firm, we have a great advantage with respect to technology. Before this shutdown ever occurred, we were familiar with taking depositions remotely, and had gone to mediation with various personnel available remotely by video. We are still able to settle cases, as insurance claim representatives are still working, and willing to settle deserving claims. Arbitration is a bit more like a trial and is more likely to be put on hold until it is safe to assemble in the same room.

If you have any other questions on how the COVID-19 Coronavirus is affecting your case or need to speak to a lawyer about any legal issue, call us any time.

We truly hope you and your loved ones stay safe.

Client Reviews
Several things stand out to me about Tom, but the most important thing to me was how quickly and professionally he responded to all my needs and his kindness and empathy to my situation. D. B.
Just want to express my personal thanks to Tom Flaws for his professional handling of my difficult case when I fell six years ago. He never gave up the fight to prove that it wasn't my fault. He helped me settle my case out of court fairly. Many, many thanks. A. D.
When I was in a car accident, I wanted an attorney who understood what my injuries meant to my health, my career, and my family. I called Mirick O'Connell because they are reputable and knowledgeable. Attorney Bassett listened to my concerns and guided me through the process. I was able to re-coup my losses due to my injuries. I would highly recommend Mirick O'Connell to anyone involved in a law suit. K. B.